Privacy Policy

Overview

Golden Palmetto Properties respects your privacy. This policy explains how we collect, use, and protect information submitted through this website, contact forms, phone calls, email, and text messaging related to residential, commercial, and land property inquiries.

Information We Collect

We may collect information you choose to provide, including:

• Name, email address, phone number, and contact preferences.
• Property address, property type, service needs, and inquiry notes.
• Messages, appointment details, service requests, and related communication history.
• Basic website usage data such as device, browser, pages viewed, and referral source.

How We Use Information

We use information to:

• Respond to property, owner, tenant, vendor, or listing inquiries.
• Schedule calls, showings, appointments, inspections, or service follow-up.
• Coordinate property management, leasing, maintenance, and customer support.
• Maintain business records and comply with legal, licensing, and operational obligations.
• Improve our website, forms, communication systems, and customer experience.

Text Messaging and Mobile Information

If you provide your phone number and opt in to text messaging, we may send messages about your inquiry, appointment scheduling, property updates, service coordination, and customer care. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We do not sell, rent, or share mobile phone numbers, text message opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Providers

We may use service providers for website hosting, email, customer relationship management, phone and messaging delivery, analytics, scheduling, and business operations. These providers are allowed to process information only as needed to support our business services, comply with law, or protect rights and safety.

Your Choices

You may ask us to update or delete your contact information, subject to legal and business record requirements. You may opt out of text messages at any time by replying STOP. You may also contact us at hello@goldenpalmettoproperties.com.

Security and Retention

We use reasonable administrative, technical, and operational safeguards to protect information. No website, email, phone, or messaging system can be guaranteed completely secure. We keep information only as long as reasonably needed for business, customer service, legal, and recordkeeping purposes.

Contact

Questions about this policy can be sent to Golden Palmetto Properties at hello@goldenpalmettoproperties.com.